Cat Garden Support

Need help? Email us at yihui870721@proton.me and include your player ID (Settings > Account & Cloud Save). We reply within 15 business days. You can also use Settings > Account & Cloud Save > Support in the game.

1. Common Questions

I bought something but didn't receive it: reopen the game while online. Unfinished purchases are delivered automatically. If it still hasn't arrived, email us with the date and item.

Refunds: App Store purchases are refunded by Apple at https://reportaproblem.apple.com. For Stripe purchases, email us.

New phone: link an email in Settings > Account & Cloud Save, then log in with the same email on the new phone.

Delete my account: Settings > Account & Cloud Save > Delete Account (7-day cooling-off period).

Cat Garden Support

1. Common Questions

2. Legal