Cat Garden Privacy Policy

Version: 2026-11-02　Effective: November 2, 2026

Cat Garden (the "Game") is operated by the developer shown on the Game's App Store page ("we", "us"). This policy explains what information we collect, how we use it, how long we keep it, and how you can see or delete it.

1. In Short

1. Your progress is saved on your device and synced to our servers (cloud save), so you can get it back after reinstalling or switching phones.

2. The Game shows no third-party ads, contains no third-party advertising or analytics SDKs, and does not track you across other companies' apps or websites.

3. We do not sell your personal information.

2. What We Collect

1. Game progress (save data): your flower beds, cats, outfits, furniture, coins, gems and other game data. It is saved on your device and a copy is uploaded automatically to our servers (cloud save), so we can keep your progress and restore it after you reinstall or switch devices.

2. Device identifier: on first launch, the Game creates a guest account using a device identifier. On iOS this is the identifier the system provides to the app's developer (IDFV, which is the same only across apps from the same developer); if it is not available, the Game generates a random ID. It is not the advertising identifier (IDFA), IMEI or serial number, and it is used only to recognize your guest account.

3. Email address or phone number (optional): if you choose to log in with, or link, an email address or phone number, we store it and send verification codes to it so you can log in and recover your account. Phone login supports mainland China phone numbers only. Before a code is sent, you may be asked to type a picture code to prevent abuse.

4. Player ID and nickname: each account has a numeric player ID and a nickname assigned by the Game. They are shown to other players in Friends, garden visits and the Charm Ranking.

5. Friends and visits: when you add friends (by player ID), we store your friend list and friend requests. Friends can visit your garden and see your garden level, cats, outfits and furniture. When you "Water & Send Flowers", you can attach one of the Game's preset messages; you cannot type free text, and the Game has no chat. Visit records are kept for 30 days; flower records are kept to count totals.

6. Customer feedback: if you contact us through Settings > Account & Cloud Save > Support, we receive what you write (up to 1,000 characters), any contact details you choose to give, one screenshot of the current game screen if you turn on "Attach a screenshot of this screen", and the app version, device model, operating system version and your garden level. We use this only to answer you and fix problems.

7. Gameplay events: while online, the Game sends events about how you play, such as starting the Game, tutorial steps, garden level-ups, gacha pulls, completed tasks, check-ins and purchases. We use them for statistics, game balance and fixing bugs. They are linked to your game account, not to an advertising identifier, and are never given to advertisers or data brokers.

8. Purchase records: product, price, time, order status and the transaction ID returned by Apple or Stripe. We use them to deliver items, provide support and refunds, and prevent fraud. We never receive your card or bank details.

9. Network information: when the Game connects to our servers, the servers automatically receive your IP address. We use it for security (for example, blocking brute-force login attempts and abuse) and troubleshooting. Error logs that contain IP addresses are kept for about 7 days.

We do not access your contacts, photo library (except a screenshot you choose to attach to feedback), location, microphone or camera.

3. Purchases

1. In the iOS app, purchases are made through Apple In-App Purchase and are handled by Apple under Apple's privacy policy.

2. On the U.S. App Store, the shop may also offer payment with Stripe. If you choose it, the Game opens a Stripe checkout page in your web browser. You enter your payment details on Stripe's page, and they are processed by Stripe, Inc. under Stripe's privacy policy (stripe.com/privacy). We receive only the order result (whether it was paid, the amount and the order number), never your card details.

4. Features That Do Not Send Your Information to Us

1. Local notifications: if you allow notifications, the Game schedules reminders on your device (for example, "your flower basket is full"). They are scheduled locally and no push token is sent to us. You can turn them off at any time in your device's Settings.

2. Time check: to prevent cheating by changing the device clock, the Game reads the current time from the response of a few public websites (currently baidu.com, apple.com.cn and qq.com). No personal information is sent; as with any web request, those websites can see your IP address.

3. Sharing: "Share My Garden" opens your device's share sheet with a screenshot of your garden and a short text that includes your player ID. You decide where to share it, and we do not receive what you share.

4. Game content updates: the Game downloads game settings, announcements and in-game mail from our servers.

5. How We Use and Store Information

1. We use your information only for the purposes described above: providing game features, saving your progress, friends, customer support, purchases, security and anti-cheating, improving the Game, and complying with the law (including the mainland China rules in Section 8). If we want to use it for a new purpose, we will ask for your consent again.

2. Our servers are located in Singapore. If you live elsewhere (including the United States), your information will be transferred to and processed in Singapore.

3. Retention:

(1) Account and cloud save: until you delete your account; only the latest 10 versions of your cloud save are kept;

(2) Garden visit records: 30 days;

(3) Customer feedback: until you delete your account;

(4) Gameplay events: normally no longer than 2 years, de-identified when used for statistics;

(5) Purchase records: as long as required by law (for example, tax and accounting rules);

(6) Verification codes: expire after 10 minutes;

(7) Error logs containing IP addresses: about 7 days.

4. We use reasonable security measures, such as HTTPS encryption for all connections, storing only hashes of login credentials and password-protected admin access. If a security incident happens, we will notify you as required by law.

5. We do not sell your personal information, and we do not share it for cross-context behavioral advertising.

6. Your Rights and Choices

1. See your information: Settings > Account & Cloud Save shows how you log in, your linked email or phone number, your nickname and your player ID.

2. Delete data on this device: in Settings, tap "Reset" next to "Clear save and start over" to erase your progress on this device (when you are online, the next sync also replaces your cloud save with the fresh progress). Uninstalling the Game also removes its data from your device.

3. Withdraw consent: you can stop using the Game at any time, or delete your account.

4. Delete your account: go to Settings > Account & Cloud Save > Delete Account and tap "Request Deletion", or email us. There is a 7-day cooling-off period during which you can tap "Cancel Deletion"; after that, the account is deleted automatically. Your cloud saves, mail, friends, visit and flower records, rankings, customer feedback and real-name records are deleted, and the email address, phone number and device identifier are removed from the account. This cannot be undone. We keep only purchase records required by law, de-identified gameplay events and security logs. If you log in again later with the same email, phone number or device, you will get a brand-new account.

5. Depending on where you live (for example, California and other U.S. states, the EU or the UK), you may have additional rights, such as to access, correct, delete or get a copy of your information, or to object to certain processing. Email us to exercise them. We will not treat you differently for doing so.

7. Children

The Game is not directed at children under 13, and we do not knowingly collect personal information from children under 13 without verifiable parental consent. If you are under 13 (or under the age of digital consent where you live, such as 14 in mainland China), please use the Game only with a parent or guardian's consent and supervision, and do not log in with an email address or phone number or send customer feedback without their permission. Parents and guardians can contact us to review or delete their child's information. If we learn that we have collected personal information from a child under 13 without parental consent, we will delete it promptly.

8. Players in Mainland China

This section applies only to players in mainland China. It does not apply to players outside mainland China.

1. Real-name verification: under Chinese rules on preventing minors from becoming addicted to online games, you need to submit your name and ID number for real-name verification, which is checked through the national online game anti-addiction real-name verification system. After verification we keep only a masked name, a one-way hash of the ID number, your birth year and month, and the time and method of verification; we never keep your full name or ID number. This information is used only for identity verification and anti-addiction rules, never for marketing.

2. Anti-addiction: minors may play only from 20:00 to 21:00 on Fridays, Saturdays, Sundays and public holidays. Players under 8 cannot make purchases; players aged 8 to 16 may spend no more than CNY 50 per purchase and CNY 200 per month; players aged 16 to 18 no more than CNY 100 per purchase and CNY 400 per month. The latest national rules prevail.

3. Phone login: SMS verification codes are sent by an SMS provider, which receives only the phone number and the code.

9. Third Parties

1. Apple: the App Store and In-App Purchase.

2. Stripe: only on the U.S. App Store, when you choose to pay with Stripe.

3. SMS and email delivery providers: receive only your phone number or email address and the verification code.

4. Public websites used for the time check: receive only an ordinary web request.

5. Mainland China only: the national online game anti-addiction real-name verification system.

The Game has no third-party advertising, analytics or social login SDKs. We will update this policy before using any new third-party service.

10. Changes to This Policy

When we update this policy, we will change the version and date above. For important changes, we will tell you in the Game and, where required by law, ask for your consent again.

11. Contact Us

Email: yihui870721@proton.me

We will reply within 15 business days.